Our orchid seedlings have been grown in a well-lit, high-humidity (70%+) environment that is kept at 25–28°C during the day and 15–20°C overnight. Although our seedlings have undergone a hardening off period, we recommend only purchasing if you can replicate a similar environment.

For advanced plants and cuttings, please allow them to acclimatise over a period of 2 weeks, keeping them warm and protected from extreme weather.

As plants are living organisms, they will naturally change in appearance between the time they are photographed, listed, sold, packed and shipped. This may include slight growth, minor blemishes, or changes in orientation (such as leaning or growing sideways). These variations are a normal part of plant development and should be expected.

As a small business, we aim to dispatch all orders within 2–3 business days and will notify you if there are any delays. Please note that due to quarantine restrictions, we are currently only able to ship plants within Western Australia. All plants are sent potted via Australia Post Express to ensure they arrive as quickly as possible and in excellent condition, particularly during warmer weather.

We are not responsible for delays, damage or losses caused by Australia Post and do not accept returns on live plants, however please contact us about any major concerns regarding your order so we can organise a solution.